Archives: Events

Save the date for our annual trustee training opportunity, our presenter, Becky Heil, will lead a conversation on privacy in the library. This will be a live event on Zoom, but will be recorded for viewing on demand. Register today: https://kslib.zoom.us/meeting/register/tJ0sduyprDMvGNf3W_uoucHnNGb1839O7bzp! Psst: Can You Keep a secret? Why is protecting our patron’s privacy so important-don’t millennials just share everything anyway?  And, besides, doesn’t Kansas have sunshine laws which require open records for government agencies? We’ll […]

After-lunch course with Pat Wagner: Customer service. This presentation will require registration: https://register.gotowebinar.com/register/538857868931692044. The pandemic has created new customer service challenges for libraries. Staff and library users rely more on virtual communication, including email, text, phone, and video conferences. More people in your community, as well as your library’s employees, are feeling overwhelmed, and libraries are seen as a haven, even if limited to delivering materials curbside or digitally. In these times, great customer service […]