Readers’ Advisory is not always face to face or in real time . . . Some patrons will not ask for help while in the library or want to start… Read More »An Introduction to Passive Readers’ Advisory (PCI Webinar)

Are you feeling the strain of serving patrons with complex needs? Is your library seeing increased patron behavioral issues and mental health concerns? This session reviews ideas and approaches for… Read More »Creating a Person-Centered Library: Supporting Patrons While Avoiding Burnout (WebJunction)